GDPR
PRIVACY POLICY – SOWHITEETH
1. Data Controller
The data controller is:
SOINDUSTRY SRL
Address: Rue de Béthanie 19, 1070 Anderlecht
VAT number: BE1035058690
Email: contact@sowhiteeth.com
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2. Data Collected
We collect the following information when you use our site or place an order:
* First and last name
* Shipping and billing address
* Email address
* Phone number
* Payment information (securely processed via third-party providers)
* Browsing data (IP address, device type, pages visited)
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3. Purposes of Processing
Your data is collected for the following purposes:
* Order processing and management
* Product delivery
* Customer service management
* Fraud prevention
* User experience improvement
* Sending commercial and marketing offers (only with your consent)
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4. Legal Basis
Data processing is based on:
* Performance of the contract (order)
* Compliance with legal obligations
* Your consent (marketing, cookies)
* Legitimate interest (service improvement and fraud prevention)
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5. Data Sharing
Your data may be transmitted only to providers necessary for the operation of the service, including:
* Shopify (website hosting)
* Stripe, Mollie and PayPal (secure payments)
* Carriers (order delivery)
These providers are obligated to respect data confidentiality.
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6. Transfer Outside the European Union
Some of our providers (e.g., Shopify, Stripe, Mollie) may be located outside the European Union.
In this case, appropriate protective measures are implemented in accordance with the GDPR.
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7. Data Security
We implement technical and organizational measures to protect your data against unauthorized access, loss, or disclosure.
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8. Retention Period
Your data is retained:
* For the period necessary to process your order
* Then archived in accordance with legal obligations (especially accounting)
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9. Your Rights
In accordance with the GDPR, you have the following rights:
* Access to your data
* Rectification of your data
* Deletion of your data
* Objection to processing
* Restriction of processing
* Data portability
You can exercise these rights at any time by contacting us at:
contact@sowhiteeth.com
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10. Supervisory Authority
You have the right to lodge a complaint with the Data Protection Authority in Belgium if you believe your rights are not being respected.
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11. Cookies
Our site uses cookies to improve your user experience and analyze traffic.
Some cookies are necessary for the site to function, while others require your consent (marketing, analytics).
Marketing cookies may be used via tools such as Meta or TikTok.
They may be retained for up to 10 years for accounting obligations.
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12. Consent
By using our site, you accept this privacy policy.